Question: What if my driver speeds or goes outside the geofence and I am not at my computer?

You can receive alerts to your cell phone telling what the alert is for and their location. For speeding it will say what the speed is. For breaking a geofence, it will give location to within 50 feet, time of day and speed.

Question: How often does the Smartrax GPS system locate my vehicle?

Answer: Your vehicle is located every 1, 2, or 5 minutes while it is in motion (Depending on the service you purchase). Sometimes your vehicle will be out of cellular coverage but you will still receive these locations when your vehicle comes back into cellular coverage. However, there will be times when your device is hidden from GPS satellites so you will miss these locations but that should be infrequent. Click here to see how it works.

Question: How accurate are the speed and geofence alerts?

Answer: The device reports its location every 1, 2, or 5 minutes while in motion. The reported speed is the speed when the location is taken so you will receive a speed alert if your driver is speeding at the instant of the location. The smaller the location interval the smaller the interval your driver can speed without detection. Similarly, with geofence alerts, the entry or exit of a geofence is determined when a location is taken. The smaller the time interval between locations means the sooner you will know when a driver has entered or exited a geofence.

Question: How many geofences are supported?

Answer: You can have 20 geofences for each GPS vehicle tracking device and 20 global geofences per account. Each geofence is square and centered around an address that you specify.

Question: How many alert recipients are supported?

Answer: You can have 3 alert recipients for each device. A recipient may be either an email address or a cell phone number. If a recipient is a cell phone then the message will be delivered as SMS.

Question: Where will the Smartrax unit work?

Answer: The Smartrax GPS tracking device will work in all countries where GPRS or 3G network is avaialble. Currently this service is offered in more than 13 countries directly through SMARTRAX resellers..

Question: What type of mapping does Smartrax use?

Answer: Smartrax uses Google mapping which includes a standard map, satellite, and hybrid (lays map over satellite image).

Question: What information is transmitted by the Smartrax GPS tracking unit?

Answer: Each GPS record consists of the following: Date Time Location: Address, City, State, Zip Speed Direction of travel

Question: What is involved in maintaining the system?

Answer: There is no maintenance required. Once the Smartrax GPS tracking device is installed, you are on your way to increased efficiency and productivity.

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